Frequently Asked Questions

Many families will experience severe economic, social, and health impacts caused by the current pandemic. The NGF Emergency Fund will assist the most vulnerable families, with a specific focus on:

a.Maternity or paternity benefits: for families who are pregnant or have just had a baby and are facing complications due to the outbreak

b.Childcare benefits: for families who are facing financial need for childcare while they continue to work at their sites

c.Compassionate care benefits: for those who are caring for and supporting a family member who is gravely ill or has special needs due to the outbreak that has caused complications

d.Vulnerable case benefits: for those who are struggling with specific urgent needs caused by the outbreak

NGF has stablished a selection committee, independent from Qualfon Management, to designate beneficiaries based on the circumstances and the supporting facts. Priority will be given to the cases displaying the greatest needs.

Every member of the Qualfon family can make a difference. There are two ways to help today:

Donate money directly: no amount is too small! Every one of us can make a difference in the lives of others in these difficult times. Click here to donate: www.newgenerationsfoundation.org/coronavirus

Donate your PTO USA Employees only: To donate PTO, send an email wecare@qualfon.com with your donation amount in full hour increments, and Qualfon will process your donation. Your PTO will be converted to a monetary amount based on your pay rate, which will then go to a family that

PTO donations that Qualfon is converting to cash and sending to NGF would neither be tax deductible to the individual donating the PTO or to Qualfon

NGF will designate an independent committee that will review and approve requests for the NGF COVID- 19 Emergency Fund. (The applications will be reviewed and approved independently of Qualfon Management). Emergency funding will be disbursed on a case-by-case basis. The decision will be based on vulnerability, need, and whether proper funding exists.

100% of this Fund will directly support Qualfon Employees and their families who are facing financial need due to the COVID-19 Pandemic.

NGF will continuously report on the funds received and allocated under the NGF COVID-19 Emergency Fund which will include a cash reconciliation (funds received from donations and total expenses for the funding situation).

For reporting, NGF will inform donors and keep the identity of the beneficiaries protected (they will have the opportunity to publish their testimonies to encourage new donations). NGF will audit and properly document every donation.

Please feel free to contact andres@newgenerationsfoundation.org  for additional information.

All Qualfon employees worldwide are eligible to apply for the COVID-19 Emergency Fund:

• Full-time and part-time employees
• Active employees
• Employees on approved leave of absence
• Employees on Family Medical Act Leave

Please note that the applicants and grantees will remain completely anonymous. The New Generations Foundation and Qualfon will never share your information beyond the necessary parties without previous explicit and written approval by you.

Grants are limited to expenses incurred as a result of the COVID-19 outbreak, where the needs are unexpected and or reasonably unavoidable.

• Reasonable and necessary maternity/paternity, or childcare expenses incurred as a result of the COVID-19 outbreak
• Reasonable and necessary personal, family, living expenses incurred as a result of the COVID-19 outbreak
• Reasonable and necessary medical or funeral expenses incurred as a result of the COVID-19 outbreak

• Payments for expenses otherwise paid for by insurance or other reimbursements
• Income replacement payments, such as payments of lost wages or unemployment compensation

Applying is very simple and fast. Just follow these steps:  

1.Review the list of eligible expenses (above)

2.Fill in the online application form – make sure to be as detailed as possible

3.Your application will be reviewed by the New Generations Foundation committee

4.You will be informed of the decision via email

The New Generations Foundation has designated an independent committee that will review and approve requests for the COVID-19 Emergency Fund. Emergency funding will be disbursed on a case-by-case basis.

The decision will be based on vulnerability, need, and whether proper funding exists. We commit to informing the decision within a week of receiving a completed application form. For extremely urgent cases, we will inform applicants within 24-48 hours.

100% of this Fund will directly support the Qualfon Employees and their families that are facing financial need due to the COVID-19 Pandemic.

To the extent possible, grants will be transferred directly to relevant vendors and/or service providers on behalf of the employee applicant.  NGF would also be permitted to make grants directly to the employee.​

• All Qualfon employees worldwide
• Full-time and part-time employees
• Active employees
• Employees on approved leave of absence
• Employees on Family Medical Act Leave

Every little bit counts towards helping those in need of emergency support.

• The minimum cash donation is just $1 USD.
• The minimum PTO donation is 1 day or 8 hours.

Yes, you can donate your PTO. Qualfon will then convert it to cash and transfer the funds to funding recipients. Follow these steps to donate your PTO:

• Make sure that you have already accrued the PTO hours you want to donate.
• Ensure that your PTO time balance does not go to negative after your donation
• Only PTO time is subject to donation (no floating holidays, personal days, etc.)
• Once you are ready, send an email to wecare@qualfon.com
• Once your email is received, you will sign a Donation Agreement Form
• Qualfon will convert the PTO time you donate to USD based on your pay rate
• You will receive a receipt for your donation

Qualfon employees cash donations are tax deductible in the USA

PTO donations that Qualfon is converting to cash and sending to the New Generations Foundation would neither be tax deductible to the individual donating the PTO or to Qualfon

For the moment, Qualfon will not match funding, as it is currently diverting significant resources to protect and care for our employees, as well as investing heavily in the Home@Work model to ensure that our staff can retain their livelihoods.

If there is funding left after the fundraising is finished, we will continue to receive applications on an on-going basis and support Qualfon employees. A monthly report of collected and disbursed funding will be available.

The New Generations Foundation will continuously report on the funds received and allocated under the CONVID-19 Emergency Fund. This will include a cash reconciliation (funds received from donations and total expenses for the funding situation).

All cases will be public with names removed for government and reporting usage.

Please feel free to contact andres@newgenerationsfoundation.org  for additional information.